Refund & Cancellation Policy

Refund & Cancellation Policy

Learn about our refund eligibility, cancellation terms, processing timelines, and customer support policies.

Refund Policy

Welcome to TV Activate Code.ai. We are committed to providing accurate information, guides, and support-related content for TV activation and streaming device setup. Please read our Refund & Cancellation Policy carefully before purchasing any services offered through our website.

1. General Policy

At TV Activate Code.ai, customer satisfaction is important to us. Due to the nature of digital services, technical support, and consultation-based assistance, refunds and cancellations are subject to the terms outlined below.

By purchasing any service from our website, you agree to this Refund & Cancellation Policy.

2. Service Cancellation

Customers may request a cancellation before work has started on their order.

Cancellation requests must be submitted through our contact form or customer support email with the following details:

  • Full Name
  • Order Number
  • Email Address
  • Reason for Cancellation

If the service has not yet begun, we may approve the cancellation and process any eligible refund.

3. Refund Eligibility

A refund may be considered under the following circumstances:

  • Duplicate payment made for the same service.
  • Service was not delivered due to an error on our side.
  • The customer was charged incorrectly.
  • The purchased service cannot be provided as described.

Refund requests must be submitted within 7 days of the purchase date.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • The service has already been completed or delivered.
  • The customer provides incorrect information that prevents service completion.
  • Technical issues related to third-party devices, applications, internet providers, or manufacturers.
  • Customers change their minds after service delivery.
  • Delays caused by third-party platforms, software providers, or device manufacturers.
  • Issues resulting from unauthorized modifications made by the customer.

5. Digital Services and Support

TV Activate Code.ai primarily provides digital information, activation guidance, and support-related assistance. Once digital services, consultations, or support sessions have been delivered, they are generally considered fulfilled and non-refundable.

6. Refund Processing

If a refund request is approved:

  • Refunds will be processed using the original payment method.
  • Processing times may vary depending on the payment provider.
  • Approved refunds typically take 5–10 business days to appear in the customer's account.

7. Chargebacks

We encourage customers to contact our support team before initiating a chargeback with their bank or payment provider. We will make every reasonable effort to resolve concerns quickly and fairly.

Unauthorized or fraudulent chargebacks may result in service suspension or account restrictions.

8. Modification of Services

We reserve the right to refuse, cancel, or modify services when:

  • Required information is missing.
  • Fraudulent activity is suspected.
  • Technical limitations prevent service delivery.
  • A customer violates our Terms and Conditions.

9. Contact Us

If you have any questions regarding refunds, cancellations, or billing concerns, please contact us:

TV Activate Code.ai
Email: your@email.com
Website: https://yourwebsite.com

We will review all requests promptly and respond as quickly as possible.